Last updated: October 2026
Our Commitment to GDPR
Serene-brook is committed to complying with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area. This page outlines how we handle personal data in accordance with GDPR requirements.
Data Controller
Serene-brook acts as the data controller for personal information collected through our website. Our contact details are:
Serene-brook
42 Workshop Lane
Sydney NSW 2000
Australia
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given explicit consent for specific purposes
- Contract: Where processing is necessary to fulfil a service request
- Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these do not override your rights
- Legal Obligation: Where processing is required to comply with applicable laws
Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
Right of Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You have the right to request correction of any inaccurate personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Withdraw Consent
Where we process data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
Data Transfers
As we are based in Australia, your personal data may be transferred to and processed in Australia. Australia has been granted an adequacy decision by the European Commission, meaning it provides an adequate level of data protection.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. If your request is complex, we may extend this period by up to two additional months, in which case we will inform you of the extension.
Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with your local data protection authority.
Updates to This Information
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.